• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Bross & Frankel, P.A.

Disability Benefits Lawyers

CALL US TODAY : 856-795-8880

Schedule A Free Claim Review
  • Home
  • Practice Areas
    • Social Security Disability / SSI Claims
      • Social Security Disability Denial Appeals
      • How much are Social Security Attorney’s Fees?
    • Veterans Disability Compensation & Pension
    • Long Term Disability Claims / ERISA Benefits
      • New Jersey Disability Benefits Lawyers
    • Workers Compensation Claims
      • New Jersey Workers Compensation Benefits
      • New Jersey Workers’ Compensation Settlements
    • Employment Law / Employment Discrimination
    • New Jersey Personal Injury Attorney
  • Attorney Profiles
    • Davis S. Bross
    • Richard L. Frankel
    • Jennifer Stonage
    • Elizabeth Berenato
    • Santina Pescatore
  • FAQs
  • Resources
    • Disability Scholarship
    • New Jersey Veterans Resource Guide
    • New Jersey & Pennsylvania Disability Statistics
    • Disability Benefits Calculator
    • Veteran-Owned Businesses in Philadelphia and NJ
  • Reviews
    • Leave Us a Review
  • Our Locations
    • Media
    • Mt. Holly
    • Philadelphia
    • Princeton
  • Blog
  • Contact Us
  • Home
  • Practice Areas
    • Social Security Disability / SSI Claims
      • Social Security Disability Denial Appeals
      • How much are Social Security Attorney’s Fees?
    • Veterans Disability Compensation & Pension
    • Long Term Disability Claims / ERISA Benefits
      • New Jersey Disability Benefits Lawyers
    • Workers Compensation Claims
      • New Jersey Workers Compensation Benefits
      • New Jersey Workers’ Compensation Settlements
    • Employment Law / Employment Discrimination
    • New Jersey Personal Injury Attorney
  • Attorney Profiles
    • Davis S. Bross
    • Richard L. Frankel
    • Jennifer Stonage
    • Elizabeth Berenato
    • Santina Pescatore
  • FAQs
  • Resources
    • Disability Scholarship
    • New Jersey Veterans Resource Guide
    • New Jersey & Pennsylvania Disability Statistics
    • Disability Benefits Calculator
    • Veteran-Owned Businesses in Philadelphia and NJ
  • Reviews
    • Leave Us a Review
  • Our Locations
    • Media
    • Mt. Holly
    • Philadelphia
    • Princeton
  • Blog
  • Contact Us
Call
Contact
Blog

Lawyers should stop bragging about “success rates”

May 11, 2019 By Rich Frankel

winning

100% success rate, 97% win rate!  We win 9 out of 10 of our cases! 

You see it everywhere.  Attorneys are proud of how many injury compensation or disability cases they win.  But, what are they really advertising?

Are they suggesting that by hiring them you have a 97% chance of winning your case?  Are they saying that they are 100% better than other lawyers you could hire?

This is a marketing trick plain and simple, and if you’re looking for an attorney – it’s the wrong question to ask. 

I’m not going to beat around the bush – I’ve lost clients because I’ve refused to answer this question. But, do I know how many cases my firm has won this year and, do I know how many millions of dollars I’ve recovered for my clients desperate to make ends meet? You betcha, because my livelihood, my team’s and every client whose case I’ve accepted depends on it. I can even tell you how many cases each attorney in my office has won, and which medical conditions were considered by which judge. 

This is vitally important information to constantly improve the way we serve our clients.  But, it’s also a nonsensical thing to talk about with a prospective client.  Why?  Because I can control my win rate.  Nothing could be easier, all I have to do is fire every client who I think has a chance of losing their case. 

This is a sound business strategy.  If you spend all of your time only on the cases you know you’ll win, then as an attorney, you’ll earn more money.  But this is bad in the long run for clients and it’s bad for attorneys.  It means that only the “easiest” cases will have the benefit of representation, when the people who need it the most – the people with challenging cases that demand grit and creativity from their attorney, will have to go it alone. 

But that’s not a great result, and that tells you something about the lawyers who boast their win rates in their ads. 

Maybe there is a unicorn out there.  A savant of an attorney who takes everything who walks through her door and wins them all, but I haven’t met her (and I’d probably hire her tomorrow). But the reality is, the folks who crow about winning all their cases are really boasting about how little work they have to do. 

I don’t win all of my cases.  But, I win the vast majority of my cases.  Our office works mostly on contingent fees, and we only get paid when we succeed in getting our clients a successful outcome. So, we’re invested with you, and we wouldn’t survive if we didn’t win most of the time.  But, we don’t win 100%, 97%, or anything close to such a ridiculous number, and I’m proud of that. I’ve gotten long term disability clients from cases I’ve lost.  Sometimes, you get a crappy Social Security judge.  But sometimes, all the evidence in the world won’t change the deck stacked against you, but the cases I remember the most are the ones where I stood shoulder to shoulder with my clients against impossible odds, believed in them and went down swinging together. 

We win most of our cases because we have to. But when we lose, because a tough case we believed in didn’t fall the way we thought it should, we don’t fire our client – we appeal, and we keep after it until we’ve exhausted every reasonable avenue, because the one thing we will tell anyone who calls: we don’t take cases we don’t think we can win, and for most of our work, we earn nothing unless we do.  But “win rate” will never be the right question. “What are the problems with my claim, and how would you plan on fixing them?” is a much better question to ask.

If you need an evaluation of your claim, or just want to hear me rant about meaningless statistics, give us a call or send us a message.  We’d love to hear from you. 

Posted in Uncategorized Tagged With: attorney marketing, disability, Law practice

Primary Sidebar

Free Claim Review

Speak with an experienced disability lawyer about your claim today.

  • * indicates required field

Recent News

  • Fired After Filing a Workers Comp Claim in NJ
  • New Jersey Workers’ Compensation Statute of Limitations
  • Lump-Sum Settlement vs. Lifetime Benefits
View More Recent News

Practice Areas

  • Social Security Disability / SSI Claims
  • Veterans Disability Compensation & Pension

  • Long Term Disability Claims / ERISA Benefits
  • Workers Compensation Claims
  • Employment Law / Employment Discrimination

Resources

  • Musculoskeletal Disorders
  • Psychiatric (Mental Health) Disorders
  • Neurologic Disorders
  • Hepatic & Biliary Disorders
  • Cardiovascular Disorders
  • Respiratory Disorders
  • Gastrointestinal Disorders

Client Reviews

I thought I could apply for social security on my own and breeze through the process. After being denied my neighbor told me about Bross & Frenkel, so I gave them a call. Mr. Bross called me directly and took on my case.

- Pun!Kin

Rich Frankel is a great person and made me feel taken care of through all my disability issues with the VA and my employer. He is very knowledgeable of the VA disability and employment law and I thank him for all of his help.

- Bernice Williams

Very helpful for our family and helped in a timely manner.

- Bernadette Barricella Forbes

After the first interview, the process seemed to move right along. All the paperwork was filed fast and emails were sent on detailed updates. SSI is a very slow and agonizing journey, but it’s good to have representation that knows what to …

- Ernest I

Bross & Frankel, wow you guys are amazing! This has been a long tedious process and I thank you all so much for successfully representing me, I would definitely recommend you’re office to anyone!! Thank you again!

- Sandra R
View More Client Reviews

Footer

Main Office
Bross & Frankel, P.A.
725 Kenilworth Ave.
Cherry Hill, NJ 08002

CALL : (856) 795-8880

EMAIL
Philadelphia, PA Office
2 Penn Center Plaza, Suite 1850
1500 JFK Blvd.
Philadelphia, PA 19103

CALL : (215) 545-5990

Mt. Holly, NJ Office
37 Grant Street
Mt Holly, NJ 08060

CALL : (609) 702-0700

Media, PA Office
103 Chesley Drive
Suite 102
Media, PA 19063

CALL : (215) 607-6429

Princeton, NJ Office
345 Witherspoon Street
Princeton, NJ 08542

CALL : (856) 210-3657

Copyright © 2021 Bross & Frankel, P.A. | All Rights Reserved | Disclaimer

Connect With Us : Facebook